Heather is devoted to exceeding customer expectations and helping her clients achieve their goals. In her 20-plus years of experience jumping into the trenches with global clients, she has built strong relationships that span years. She’s skilled at working in fast-paced, demanding organizations where focus on the customer is paramount, and is adept at helping clients go beyond their current abilities. A deep background in behavioral modification techniques helps her to bring clients beyond the training programs, translating what they learned into daily rituals and long-term success.
Oh, and that PowerPoint Superpower? That’s no joke. Heather’s ultimate goal is to dig in behind the scenes to make her clients shine. A critical aspect of that, to her, is having command of PowerPoint— taking business solutions and turning them into memorable stories that create lasting impact within organizations.