Creation of High-Velocity Software Factory Drives Consistency and Quality

Our work demonstrated the viability of the software factory process and its ability to produce high-quality software on a consistent and predictable basis.

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Making It First to Market with Competitive Wi-Fi Call Feature

Few things in the wireless space are as important as being first to market. Our client strove to be first with an innovative Wi-Fi call feature. The client successfully introduced the wi-fi call feature, a major win for the client and their device partner.

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Rapid development helps launch innovative cloud messaging platform

To differentiate themselves, our client needed to innovate. And fast. We helped them rapidly develop, deploy, and support a new cloud-based wireless messaging platform that offers consumers unparallelled access to their wireless messages.

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Creating a path for single­-platform ordering improves product sales, visibility

By implementing a large IT and process implementation, this retailer was able to standardize all their locations’ ordering and product delivery, which dramatically improved product visibility.

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Business transformation through simplified products and modernized customer service & billing

Through a strategic billing system overhaul, our telecom client was able to grow their service offering, provide better customer service, and stabilize their technical system.

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Big data drives new loyalty program, customer insight

By assessing this Fortune 500 retail company’s customer feedback program, we identified key methods to improve their system, in turn providing valuable insights for improving the brand experience.

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