Telemedicine Initiative Improves Patient Access and Cuts Costs

We were called in to develop and implement a comprehensive telemedicine installation plan, successfully launch an eConsult pilot, and create a road map for future implementations.

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Innovation company mitigates risk using process documentation and design

A large innovation company leveraged our expertise to implement process documentation and design that mitigated risk associated with undocumented institutional knowledge from their team members.

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Unique partnership drives the success of important child safety initiatives

Our client encountered concerning and growing numbers of calls regarding unintentional exposure by children to liquid nicotine. As a result, they felt a need and a responsibility to push for language and labeling that would alert parents and children to this risk.

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Interim leadership contributes to nonprofit’s stability and success

Like many nonprofits, our client sought new approaches for funding, operational best practices, staffing, and strategic planning. To help move them along, they appointed their lead Strong-Bridge consultant to the interim Executive Director position.

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Cross-departmental visibility streamlines and expedites financial reporting

After being acquired, our client was asked to close down their financial reporting window. We helped identify a critical path to focus improvements, and established processes that would make them successful long term.

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Product visibility leads to business efficiency

By implementing critical processes, we helped this global smartphone OEM gain visibility into the launch status of various devices. We also established a roadmap, stood up a dashboard, and trained key product teams.

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Wireless carrier seamlessly launches new product across channels

We worked closely with client executives to smoothly launch a new refurbished device program, which called for a multi-departmental approach on an aggressive schedule.

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Program optimization helps insurer break into new digital market

By carefully crafting processes and a go-to-market strategy our client successfully broke ground on a new segment, launching a new online-based insurance product for small businesses.

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Driving business transformation through a frictionless customer experience

We helped this healthcare software client determine and implement a new engagement model and a set of processes that dramatically improved the working relationship with their most dominant customer.

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Process improvement paves the way for a successful customer migration

After our healthcare software client completed a key acquisition, we helped establish process to successfully migrate new customers to their platform— on time and ahead of a critical ICD-10 deadline.

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