Jonathan is fanatical about customer experience. Over the last few years, it has been the foundation of his work at Strong-Bridge.
He believes a well-thought-out design should be natural to the user—seamless to interact with— all while maximizing a company’s available resources. Jonathon equally weights a company’s desire to maximize revenue alongside their customer’s need to have a good experience. The two go hand-in-hand.
Before joining Strong-Bridge, Jonathan held product and program roles at T-Mobile. His career has a proven track record of taking projects from red to green, walking into high-pressure situations and helping the client focus on what is important for the work to be successful. He brings clarity to chaos— helping the client create a vision for the rest of the team or organization.